Are dvalo charger accessories compatible with Apple devices like phones, tablets, and laptops?

A>Yes, they are. Different models may have slight functional differences. Please contact us via WhatsApp or email to confirm your specific device model.

Are dvalo USB Type-C chargers compatible with HP, DELL, ASUS, ACER, and LENOVO laptops that charge via USB Type-C?

A>Yes, they are. You can refer to the dvalo DVL-230 and dvalo DVL-245 models. These products are certified to international safety standards & approved by SIRIM as well as certified by UL, it comes with multi-plug adapters for convenient travel. They also provide an additional USB port for charging phones or tablets.

Are dvalo charger accessories also compatible with Android phones?

A>They support most device models. Different models may have slight functional differences, as there are many different phone models from various brands. Please contact us via WhatsApp or email to confirm your specific device model.

Can dvalo chargers be used with Samsung, LG, Asus, Google Pixel, and Nokia phones?

A>They support most device models. Different models may have slight functional differences, as there are many different phone models. Please contact us via WhatsApp or email to confirm your specific device model.

Can dvalo chargers be used with Huawei, Honor, Vivo, Oppo, and Xiaomi phones?

A>They support most device models. Different models may have slight functional differences, as there are many different phone models. Please contact us via WhatsApp or email to confirm your specific device model.

Why are cheap chargers that cut corners still being used to charge devices without any apparent problems?

A>This is because they still retain the basic charging function, but it doesn’t mean they are safe. As long as they can convert AC power into the voltage required by phones and devices, that’s enough. The problems they cause might not appear immediately or be easily noticeable, unless there’s an obvious abnormality, by which time the potential serious consequences might be too late. In fact, such products generate strong electromagnetic waves during charging, which can affect the functions of the phone, and even pose health risks to human.

Is it necessary to use expensive original brand charger accessories to ensure safety?

A>Most phone brands, including Apple, outsource the production of their original charger accessories to third-party manufacturers. dvalo products are also manufactured by professional OEMs who produce for many international brands. In terms of quality and safety, dvalo products meet the equivalent international electrical safety standards. In some cases, dvalo products even exceed these standards, such as in the use of batteries, conductors, multi-plug adapters for travel, and durable cable design.

What are the different types of chargers for mobile phones and tablets?

A>Generally, they can be categorized into wall chargers, travel chargers, car chargers, and Powerbanks. We also offer USB dongle Ucharger TX3000A from Korea for older laptop/desktop computers without USB Type-C fast charging. This dongle can charge your phone or tablet safely at 10W via a traditional USB-A port, significantly 4x faster than the 2.5W offered by legacy USB-A ports. Use of high quality charging cable is recommended.

What are the consequences of using low-quality or mislabeled chargers?

A>In terms of safety, they can lead to short circuits, overheating, electric shock, and explosions. They may also emit harmful electromagnetic radiation. In terms of performance, they can cause intermittent charging, affecting the lifespan of internal components and damaging the battery. Charging speeds may be slower than advertised.

Using a Powerbank with a low-voltage 5V USB port to charge devices like phones versus a 220-240V wall charger, and it won’t cause electric shock ?

A>While the voltage of a 5V USB port is lower, theoretically, as long as the current exceeds 1A, it can lead to painful or fatal consequences, and even death. The lethal current in amperes can vary from person to person and is affected by many factors. So, the key to preventing these risks is to address the safety issues of charging accessories that are causing the root of the problem.

How can we ensure the safety of our devices while charging?

A>Apart from having high-quality chargers or powerbanks, you also need high-quality charging cables. Both are equally important. While there are indeed potential risks associated with cheap charging products, there’s no need to panic excessively. As long as we maintain a high level of safety awareness, choose products from reliable manufacturers or sellers, follow the correct usage instructions, and pay attention to safety guidelines, we can minimize risks. Additionally, it’s important to avoid using your phone while it’s charging, such as surfing the internet or making calls.

Should I unplug my charger when not in use?

A>While the energy consumption is minimal, it’s recommended to unplug chargers when not in use, especially for low-quality products. Despite dvalo chargers have built-in safety features, but it’s always a good practice.

What is a Power IC?

A>Power IC is the core component in a phone charger. There are cheap low-end and more expensive mid-to-high-end products. Its job is to manage and convert the input power. Its quality directly affects the charger’s performance and safety. If a charger uses an authenticity Power IC, it can provide a safer, more stable, more compatible, and more efficient charging experience, while also better protecting the phone and battery. Cheap, low-quality Power ICs may cause the phone to be damaged or even cause a fire due to short circuits. They may also be unable to accurately judge the battery’s power, leading to overcharging or over-discharging and damaging the battery. From the above, we can see its importance and impact.

Do all USB Type-C chargers and cables support fast charging ?

A>No. USB Type-C is just a versatile connector, it doesn’t inherently, guarantee fast charging.

What is fast charging?

A>Fast charging refers to charging electronic devices at a rate higher than the standard 5V/1A (5W). 5V/2A (10W) and 5V/2.4A (12W) are considered advanced charging speeds. The 5V/2A 10W standard was once considered the minimum for fast charging, known as QC. Today, different manufacturers use various fast charging protocols, leading to varying charging speeds for different phones.

What are the different types of fast charging?

A>Common types include USB PD, QC, AFC, FCP, SCP, PE, VOOC, SuperVOOC, FlashCharge, and TurboCharge. Due to intense competition, manufacturers are constantly introducing faster charging technologies, some of which are proprietary. PD has become the industry standard due to its versatility, reliability, and compatibility.

What is “Super Fast Charging”?

A>It’s just a marketing gimmick. There’s no actual fast charging technology behind it. Don’t be fooled.

Why are there so many fast-charging chargers, cables, and high-capacity Power Banks on the market?

A>This is largely driven by the intense competition among smartphone and powerbank manufacturers, who are constantly releasing new phones with fast-charging capabilities. Many consumers lack a deep understanding of the technologies, design, materials, manufacturing processes, safety standards, and battery technologies involved in smartphones and consumer electronics. Without this knowledge, it’s natural for consumers to assume that faster charging is always better and that larger capacities are always preferable. However, many of these products come with hidden risks, especially in terms of safety.  Given this consumer demand for fast-charging products, retailers naturally stock these items without needing to provide extensive product explanations.

Is it necessary to buy faster and higher-powered fast-charging chargers?

A>While fast charging is convenient, it’s important to understand the potential risks. Higher currents and voltages increase the risk of accidents, and the quality of the charger, Powerbank, and cable becomes crucial. It’s not necessary for everyone to have the fastest charging accessories. Consider your specific needs and the capabilities of your device. In fact, using slower charging speeds can help prolong the lifespan of your device’s battery.

What are some common misconceptions about fast charging with USB Type-C ports?

A>While USB Type-C is a versatile connector, the actual charging speed depends on the device, the charger, and the cable. The device, charger, and cable must all support fast charging technology to achieve high speeds.

What is QC?

A>QC is a fast-charging technology developed by Qualcomm.

Why is PD fast charging more popular?

A>The USB Power Delivery (PD) protocol, driven by the USB-iF, has emerged as the de facto standard for fast charging due to its robust performance, safety features, and broad compatibility. The association’s commitment to innovation has ensured PD’s continued evolution. While current fast charging technologies have their shortcomings, PD holds great promise for future improvements. It’s worth noting that Apple has adopted USB PD for all its mobile devices, tablets, and laptops.

What should I consider when buying a fast charger?

A>Ensure that your device is compatible with the charger’s fast-charging technology. For older devices, using standard or moderate fast charging is advisable to protect the battery and components in your phone. High-power fast charging requires high currents and voltages, making it crucial to use high-quality, compatible cables to avoid fire hazards.

Are there differences between fast charging for electric vehicles and smartphones?

A>While both use lithium-ion batteries, the battery technology and safety considerations for electric vehicles are significantly more stringent due to higher power levels. The thermal management and battery management systems in electric vehicles are also more complex.

Why is it not recommended by experts to frequently use fast charging on smartphones?

A>Fast charging generates heat within the battery, which can accelerate aging and reduce capacity. Frequent fast charging can lead to overheating, internal damage, and increased risk of swelling or short circuits.

When is it appropriate to use fast charging?

A>Fast charging is best suited for emergencies or occasional use. For everyday charging, using a standard charger can help prolong battery life.

Why are Japanese consumers less receptive to fast charging for smartphones?

A>Japanese consumers generally have higher demands for product stability and durability, and they prefer products with mature technologies. Fast charging technology, on the other hand, is relatively new, and there are concerns about its long-term performance and safety. Additionally, some manufacturers have introduced their own proprietary fast-charging protocols, leading to significant fragmentation in the fast-charging market. Slow charging can extend battery life and reduce battery degradation, aligning with Japanese consumers’ preference for long-term product use. In the future, there may be breakthroughs in fast-charging technology that can be applied to all types of mobile devices. Despite the challenges, the trend towards a unified fast-charging standard is unstoppable. We can look forward to a future with more convenient universal charging experiences, faster charging speeds, better battery materials, and safer charging technologies. By then, Japanese consumers’ demand for fast charging in their phones is likely to increase and become more widely accepted.

What are the differences in price between dvalo chargers and charging cables compared to similar products on the market ?

A>The primary differences lie in the overall manufacturing process and design. In the electronics industry, the cost of components that meet safety regulations alone can vary by at least 15%. If alternative sub-standard components are used, the cost can be even lower. When combined with alternative processing costs and the use of substandard/recycle materials, the resulting product can have a shockingly low cost. Additionally, there are many products that falsely advertise with over-specs.. dvalo products, on the other hand, use entirely new components and materials that meet international safety standards. They use original Apple IC, USB-iF certified Power ICs, and feature multiple safety protection circuits. Manufactured by UL-certified professional factories, dvalo products are designed without cutting corners or false advertising, ensuring safe and reliable use.

How can I purchase your products, are they sold on other online shopping platforms ?

A>As we are the manufacturer/brand owner of dvalo brand products and the distributor of some other tech products in Malaysia, we have chosen to sell directly to consumers through our official website. This allows us to eliminate the profits that would go to middlemen and the high fees charged by online shopping platforms, and pass on the savings directly to our customers. Considering the high production costs of our products, we believe this is the most cost-effective way for consumers to purchase our products.  For consumers with limited budgets or those who do not want to spend extra on original or expensive chargers and cables, you can contact us directly via WhatsApp or email to discuss purchasing options at a more affordable price.

What is UL ?

A>UL (Underwriters Laboratories) is a globally recognized third-party safety science company that primarily engages in safety testing and certification. UL certification is one of the most authoritative safety certifications in the United States and worldwide, representing that a product has met its stringent standards in safety, performance, and quality.