What technology does RayFocus product use and selling price?

A>RayFocus product uses LLLT technology. This means it emits a gentle, red light that doesn’t harm tissues, but stimulate the body’s cells to promote healing and other beneficial effects. The technology is considered very safe & clinical proven, and has been used for many years. RayFocus devices combine electronics, biology, optics, and advanced software to create a wearable product for home use.  A complete set of RayFocus comes with TWO UNITS optical engine in the packaging box, suggested selling price (MSRP) is RM1,500.00.

How do I operate the RayFocus?

A>Press the power button to turn on the device and place the product against your skin for irradiation. Each session is limited to 10 minutes, after which it will power off automatically to prevent overuse. It can be used on different parts of the body simultaneously. For other operations, please refer to the user manual.

Does the RayFocus have to be placed directly on the skin?

A>It is best to place it as close to the skin as possible because the farther away the light energy is, the weaker the effect (light energy is inversely proportional to the square of the distance); however, it is not advised to use through clothing, as the light energy will be blocked.

How long can RayFocus be used after a full charge?

A>The product has a built-in lithium battery that meets safety standards, a full charge at about 3 hours can last for about 150 minutes, which is about 15 times for each 10 minutes session.

How many times can I use RayFocus in a day?

A>You can use it 1-3 times, such as after breakfast/lunch/dinner. Each round should be at least 10 minutes apart if you want to continue using it. Excessive use of anything is not good!

What are the specifications and performance of RayFocus?

A>It has the same high-specification 1199Hz B2 Bahr Frequency as high-end equipment. Actual results may vary from person to person, but most are positive. As for how long it takes to see results, it depends on the severity of the condition. It can be as quick as a few days or as long as one to two weeks or more.

How safe is RayFocus to use?

A>This product has obtained FDA certification, it is safe to use.

Does the RayFocus have a safety mechanism?

A>Yes. To ensure safety, the light engine will automatically shut down if the charging port gets wet or damaged during use.

Does RayFocus emit radiation?

A>No, it doesn’t. The light source uses red and near-infrared wavelengths, which are commonly found in everyday life.

Who should not use RayFocus?

A> Please see below:

• People with pacemakers or those who wish to use the product near their eyes should avoid it;Pregnant women and cancer patients should consult a specialist before use;
• People with chronic diseases like high blood pressure, high cholesterol, or high blood sugar can use it, but it’s advisable to consult a doctor if they have any concerns.

Can children use RayFocus?

A>It’s recommended for children aged three and above if wanted to use.

Where can RayFocus be used?

A>Anywhere except directly on the eyes. Simply apply it to any area that feels sore or pain.

Are there any side effects or harm from using RayFocus?

A>No, but excessive use of any device is not recommended.

What precautions should be taken when using RayFocus?

A> Please see below:

• Avoid direct eye contact with the light source or shining it towards other;
• If you experience any skin abnormalities, discontinue use and consult a dermatologist;
• Keep the product away from heat sources and water to prevent damage;
• Continuous use may cause the device to heat up, so it’s advisable to use it intermittently;
• Keep the product out of reach of children to prevent accidental ingestion or misuse;
• This product is not intended to diagnose, treat, or prevent any disease or health condition.

What other tips should I follow when using RayFocus?

A> Please see below:

• Place the light engine back into the charging case to maintain battery performance after use;
• Drink approlximately 120ml of water to promote metabolism while using the device;
• Avoid excessive use on the same area within a short period.

Where is RayFocus manufactured from?

A>It’s developed by a team of biomedical scientists and electronics/IT experts from Taiwan RedEye BioMedical Co., Ltd, and product is manufactured in Taiwan.

What is the warranty period for RayFocus?

A>The manufacturer provides a one-year warranty. Consumable accessories like the charging cable have a three-month warranty.